Privacy Policy
Who we are
This website is operated under the name Triviva Care Group. Our contact address is First Floor, 115 Radford Road, NG7 5DU, United Kingdom. You can contact us by email at info@trivivacaregroup.co.uk or by telephone on 07346 815 395 .
Personal information we collect
When you contact us through our website, we may collect your name, email address, telephone number, the services you are interested in and any information you choose to include in your enquiry. Please avoid sharing unnecessary medical or sensitive personal information through general website contact forms. Where sensitive information is provided, additional data protection requirements apply.
How and why we use information
We use personal information to respond to enquiries, discuss our services, communicate with individuals and organisations, maintain website security and comply with applicable legal obligations. Depending on the circumstances, the lawful basis for processing may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation or pursuing legitimate interests. Where special-category personal data is processed, an additional lawful condition must also apply.
Who may receive information
Personal information may be accessed by authorised members of our team and appropriate service providers supporting website hosting, communications and business operations. Information is shared only where necessary and subject to applicable data protection requirements. We may also disclose information where required by law.
Retention and security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Personal information is retained only for as long as necessary for the relevant purpose or to comply with applicable legal and regulatory obligations.
International transfers
Where personal information is transferred outside the United Kingdom, appropriate safeguards will be applied where required under applicable data protection legislation.
Your data protection rights
Depending on the circumstances and applicable law, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request erasure, restrict certain processing, object to processing or request data portability. Where processing is based on consent, you may withdraw that consent. To exercise your rights, contact info@trivivacaregroup.co.uk . You may also raise a concern with the UK Information Commissioner's Office at ico.org.uk .
Cookies and website technologies
Our website may use cookies and similar technologies to support website functionality and, where applicable, additional features. Please read our Cookie Policy for further information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operating practices or applicable legal requirements. The current version will be available on this page.
First Floor, 115 Radford Road, NG7 5DU, United Kingdom.
Email: info@trivivacaregroup.co.uk
Telephone: 07346 815 395