Terms and Conditions
About this website
This website is operated under the name Triviva Care Group. Our contact address is First Floor, 115 Radford Road, NG7 5DU, United Kingdom. You can contact us by email at info@trivivacaregroup.co.uk or by telephone on 07346 815 395 .
Information on the website
This website provides general information about our services, including care at home, companionship, care staffing, training and development, professional cleaning and care provider support. Website information does not constitute medical advice, an individual care assessment or a guarantee that any particular service will be available.
Enquiries and services
Submitting an enquiry through this website does not create a contract, confirm a booking or guarantee service availability. The scope of services, suitability, fees, cancellation arrangements and other applicable conditions will be agreed separately where relevant. Any signed service agreement takes precedence in relation to the services covered by it.
Acceptable use
Visitors must use this website lawfully and responsibly. You must not interfere with its operation, attempt unauthorised access, introduce malicious software or submit unlawful, misleading or harmful content.
Website materials
Website text, design, branding and other original materials may be protected by intellectual property rights. You may view website content for personal, non-commercial information purposes. Protected materials must not be reproduced or used commercially without appropriate permission.
External websites
This website may contain links to third-party websites for convenience. We do not control external websites and are not responsible for their content, availability or privacy practices. Visitors should review the policies of any external website they access.
Accuracy and liability
We aim to provide accurate and useful information, but website content may be updated without prior notice. Nothing in these terms excludes or restricts liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence or for fraud. Your statutory rights remain unaffected.
Privacy and cookies
We respect the importance of protecting personal information. Please read our Privacy Policy for information about personal data, and our Cookie Policy for information about cookies and similar technologies.
Changes and governing law
These terms may be updated from time to time to reflect changes to the website, our services or applicable requirements. These terms are intended for a United Kingdom audience. Applicable law and jurisdiction remain subject to relevant legal requirements and any mandatory consumer protections.
First Floor, 115 Radford Road, NG7 5DU, United Kingdom.
Email: info@trivivacaregroup.co.uk
Telephone: 07346 815 395